Complete Supplier Information
Everything you need to qualify us as a supplier: commercial terms, quality commitments, financial stability, and downloadable documentation.
Payment Terms
| Customer Type | Terms | First Order |
|---|---|---|
| New Customer (Credit Check Required) | Reviewed at account setup | Deposit may apply |
| Established Customer | Credit terms by approval | Open account |
| Program Account | Negotiated in supply agreement | By approval |
Accepted Payment Methods
- T/T (Wire Transfer)
- L/C at Sight
- PayPal (samples only)
- Credit Card (samples only)
Delivery & Incoterms
| Incoterm | Destination | Transit Time | Notes |
|---|---|---|---|
| FOB Shenzhen | Port of Loading | - | Customer arranges freight |
| CIF | EU / US Ports | Sea: 4-5 weeks | We arrange freight + insurance |
| DDP | Customer Warehouse | Sea: 5-6 weeks | Door-to-door, duties paid |
| DDP (Air) | Customer Warehouse | 5-7 days | For urgent orders |
Delivery Planning
Delivery dates are quoted against the released drawing, material availability, test requirements, and the agreed production schedule.
Logistics Support
We can quote common export terms and coordinate shipment documents with your freight forwarder or receiving team.
MOQ & Pricing Structure
| Order Type | Minimum | Pricing Impact | Lead Time |
|---|---|---|---|
| Prototype / Sample | 1 piece | NRE + tooling charges apply | 48 hours - 5 days |
| Low Volume | No fixed MOQ | Setup and process costs apply | 2-3 weeks |
| Production | Per forecast | Quoted from released drawing | 3-4 weeks |
| Volume (Blanket Order) | Per agreement | Reviewed against release schedule | Per release schedule |
Tooling & NRE Policy
Custom tooling (crimp dies, test fixtures) charged at cost. Tooling is customer-owned. NRE (non-recurring engineering) is quoted when design review, fixture design, or tooling work is required.
Quality Commitments & Warranty
Quality Controls
- Inspection Plan:Per drawing
- Electrical Test:As specified
- Traceability:Lot records available
- Corrective Action:8D on request
Standard Warranty
- Duration:Per supply agreement
- Coverage:Defects in material/workmanship
- Liability Cap:Per contract terms
- Response Time:8D analysis when required
Quality Escape Liability
- • Defective-goods disposition is handled through the agreed quality process
- • Return freight and replacement terms are reviewed case by case
- • Line-stop support is escalated through operations and quality contacts
- • Insurance and contract requirements can be reviewed during supplier qualification
Response Time SLAs
| Request Type | Response SLA | Escalation |
|---|---|---|
| Technical Inquiry (email/ticket) | 4 business hours | Auto-ticket + 30min confirmation |
| Standard RFQ | 48 hours | PM escalation at 36 hours |
| Custom Engineering Quote | 5 business days | Status update at day 3 |
| Quality Issue Report | 24 hours acknowledgment | 8D analysis within 48 hours |
| Production Emergency | 2 hours (24/7 hotline) | Direct to Operations Director; see rush harness assembly |
Supplier Qualification Documents
Need additional documents? Contact us
Factory Audit
We welcome customer audits. Both facilities are open for inspection.
Procurement Contacts
Supply Chain Risk Mitigation
Dual Factory Strategy
- • Automotive & industrial focus
- • Prototype and production support
- • US-bound production (GSP eligible)
- • China+1 origin strategy
Material & Component Security
Buffer stock, blanket orders, and long-lead connector planning can be quoted for released programs.
Customer-approved alternates and source restrictions are controlled through the BOM and revision process.
Material declarations, conflict-minerals forms, and origin documentation can be handled as qualification deliverables.
Dual-factory planning can support China development and Philippines production for qualified programs, with transfer details confirmed during quoting and first article review.
Ready to Start the Qualification Process?
Download our qualification package or schedule a call with our sales team to discuss your requirements.